HostingDuo.com reserves the right to change this Policy any time, so please, check this page at least once a month or when in doubt. HostingDuo.com strives to provide the best possible service to all our customers, but we will not tolerate any unlawful activity or abuse on our servers. We respect freedom of speech and expression unless it is harmful to others. These brief guidelines are imposed to protect you, other HostingDuo.com customers and us against such harm.

Payment Policies:

Invoices are issued on the 1st of each month by email. Please read this article for more information on our billing. Accounts are automatically suspended if payment is not received 14 days from the date of the invoice being sent.

Account Cancellation:

You may cancel at anytime. To cancel your account, please follow this tutorial.

Indemnification Policy:

You agree to use all HostingDuo.com services and facilities at your own risk. HostingDuo.com specifically disclaims all warranties of merchantability and fitness for a particular purpose. In no event shall HostingDuo.com be liable for any loss, or loss of data, or other commercial damage, including but not limited to special, incidental, consequential or other damages. Customer agrees that it shall defend, indemnify, save and hold HostingDuo.com harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney’s fees asserted against HostingDuo.com, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, it’s agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless HostingDuo.com against liabilities arising out of:

• Any injury to person or property caused by any products sold or otherwise distributed in connection with HostingDuo.com’s server.

• Any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party

• Copyright infringement

• any defective products sold to customer from HostingDuo.com’s server.

HostingDuo.com shall be the sole judge of what violates this Policy.

SPAM Policy:

HostingDuo.com is committed to a zero-tolerance, anti-Spamming policy. Under this policy, we prohibit Spam, or any unsolicited commercial email, from being sent either: Over the HostingDuo.com network, by customers or any other users of the HostingDuo.com network (including customers’ customers); AND/OR over ANY network— if the message sent advertises or mentions a site hosted on the HostingDuo.com server.

We react very quickly and seriously to violations, and we further reserve the right to terminate the services, without prior notice, of any customer disregarding this policy. Sending unsolicited commercial email (a.k.a. "spam"), cross-posting messages to a large number of Usenet groups, posting obscene or threatening messages while using or referring to an HostingDuo.com email address or web site URL is prohibited. The use of HostingDuo.com servers as a mail drop for responses to activities described above is also prohibited. Accounts cancelled due to spam are subject to a "clean up" fee of $500.

Content Policy:

All services provided by HostingDuo.com may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, trademark, intellectual property, material we judge to be threatening or obscene, or material protected by trade secret and other statute without proper authorization. The subscriber agrees to indemnify and hold harmless HostingDuo.com from any claims resulting from the use of the service which damages the subscriber or any other party.

Pornography and sex-related merchandising is prohibited on all HostingDuo.com servers. This includes sites that may infer sexual content, or links to adult content elsewhere. HostingDuo.com will be the sole arbiter in determining violations of this provision.

Also prohibited are sites that promote any illegal activity or present content that may be damaging to HostingDuo.com servers or any other server on the internet. Links to such materials are also prohibited.

Examples of unacceptable content or links:

• Pirated software

• Hacker programs or archives

• Warez sites

HostingDuo.com does not host sites of its competitors or web pages promoting sites of its competitors. Any illegal activity, including adult content, links to adult content web sites, spamming or hacking will result in your site being shut down and all your files deleted without warning. HostingDuo.com will be the sole arbiter as to what constitutes a violation of this provision.

CGI Scripts Policy:

Each account comes with its own cgi-bin. You are free to use any CGI scripts you wish, however we reserve the right to disable any CGI script that effects normal server operation or service to other HostingDuo.com customers. You will be notified in 24 hours about offending cgi script. No chat room or similar scripts allowed. HostingDuo.com is not responsible for scripts that you use in your hosting. It is not our responsibility to ensure your scripts function. Please don't expect our support techs to troubleshoot aspects of your scripts or third party scripts that you use on your sites hosted on our servers.

Chat Policy:

HostingDuo.com does not allow chat rooms. You can however use the chat room software that comes pre-installed in your Cpanel.

Backups:

Full backups are made daily. No guarantees are made of any kind, either expressed or implied, as to the integrity of these backups. Backups are made for server restoration purposes only. It is the clients' responsibility to maintain local copies of their web content any information. The Backup Manager is included in each hosting plan and you can use this tool to backup your files. If loss of data occurs due to an error of HostingDuo.com, we will attempt to recover the date for no charge to the client. If data loss occurs due to negligence of client in securing their account or by an action of the client, HostingDuo.com will attempt to recover the data from the most recent archive for a $50.00 fee.